Lake Orion Exterminator
(248) 457-5233

Pest Management Services

Bed Bug Nightmares

Real stories of bed bugs in Michigan homes

This is certainly no bedtime story! Not with bed bugs…in YOUR bed. We thought you might want to learn about a few of our cases, what the customer was experiencing, and how we were able to help. These are actual case stories; names are omitted to preserve privacy.

They Came From Below

A tenant’s apartment at an elderly care building in Warren got an infestation from a neighboring unit on the floor below. Her daughter, who stopped by once a week to clean and help out, ended up bringing them to her home. Despite taking precautions and knowing that her mother’s building had bed bug concerns, her home also became infested. Presidio quickly stepped in and provided an electric heat treatment that eradicated the bed bugs. She and her mother then found pest-free relief!

Unwelcome College Visitors

This case also shows how easily bed bugs can migrate from one human dwelling to another. A family in Troy had sent their daughter to attend Wayne State University for her freshman year. After being home on summer break for more than 30 days, the daughter was horrified to find a bed bug crawling out of her handbag. An inspection by Presidio Pest Management revealed that two of three bedrooms in her parents home were completely infested. Presidio quickly moved in with electric heaters and, by simultaneously heating all the affected rooms quickly and thoroughly, eliminated the bedbug infestation. We then spent time to give the student (and her parents) an education about bedbugs and how to reduce risk – and made a customer for life!

Chemicals: Not the Best Solution

Bed bugs can be very difficult to eliminate! In this customer’s case, their family home in Commerce Township became infested. After more than 8 months and two different pest control companies, they still had a full-blown infestation. We stepped in and put an end to their bedbug problem once and for all. The delay and inadequate prior attempts cost the family thousands of dollars – they were forced to discard three beds, a couch, and two chairs, and some of their sanity. They are now bed bug free!

Rentals for Whom?

A management company in Farmington had a major infestation in a rental unit. The unit continued to show signs of infestation after months of chemical treatments. The company decided to take the unit out of use. After 6 months out of service, the unit was put back into use and within two weeks the office had again received complaints from the new tenant of bed bugs. The management company hired Presidio to heat treat & inspect the surrounding units. A neighboring unit was also found to be infested. After treatments to all affected locations, there has been no sign of re-infestation. Heat treatment was a complete and thorough solution!

High-Rise Hell

Well this is one story we could have helped with, but in the end the building owners decided saving money was more important! In 2010, an inspection on a high rise in Detroit revealed that 192 of 210 units (!) showed evidence of bedbug infestation. We presented our services, but were rebuffed – they decided to take care of themselves. We may see them on the news soon – a proactive bed bug plan would have never allowed the problem to get this bad!

Need to get rid of bed bugs, think you might have a bed bug problem, or tired of ineffective treatments?
Call for a free bed bug inspection now at (248) 457-5233.

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Renee A
Renee A
16:14 14 Jun 19
I am honestly so impressed with this company. I really can’t say that for many places anymore. I called the company with a matter that I was panicked about and they were able to assist me very quickly the same day.Scott came to the rescue and his service was amazing. He was a great guy who answered all my questions and did such a thorough job.I will be recommending this company to all my friends and family. Def will be scheduling my annual house sprays with them.Thank you!!!read more
Tamara Kramer
Tamara Kramer
15:12 08 Jun 19
Scott was very friendly and knowledgeable. Took care of business. A super nice guy. We'll see how the treatment for ants works.read more
Amy Keogh
Amy Keogh
22:12 23 May 19
The owner and all of the employees who visited our home were very professional, courteous, and fast! High praises for the hard work they do. Thanks!read more
Mel Hawl
Mel Hawl
22:54 26 Apr 19
Fast service, fair pricing, great communication. Our service was done by Jay. He was great, explained the process clearly and answered all our questions. He was polite and funny. He was good with the kids, made us feel very comfortable and didnt make us feel ashamed at all. I am extremely satisfied with this service.read more
Allie Dennis
Allie Dennis
15:39 23 Apr 19
Great service! Kind, professional, and trustworthy. We got our house sprayed for spiders and ants in the Fall and plan to use them again as Spring rolls around!read more
Larry Binion
Larry Binion
18:43 15 Apr 19
Bobby is Impeccably Excellent! Matt is the Man also! What would I do without Presidio. They are so good they should make a video! With these Guys I would have no hope! To be honest their service is DOPE!. In pest control they are best! Hire them and put your worries to rest!read more
N A
N A
13:41 25 Mar 19
Presidio is scheduled to provide service at our home. Thus far Bob has made himself readily available to answer our questions and address our concerns, even after business hours. We genuinely appreciate that. I feel confident that we've chosen a company that will get it right. Looking forward to their visit to our home.read more
Julie Widiker
Julie Widiker
19:39 01 Feb 19
This company is thorough with the complete process. Start to finish. The owner and the employees are incredible! Compassionate, understanding and very knowledgeable. Any questions I have had are answered promptly and efficiently. Our exterminator professional Matt has been courteous, prompt as well as knowledgeable. I highly recommend Presidio!read more
Sara DeNardo
Sara DeNardo
20:17 14 Jan 19
I cannot express how great it is to work with Presidio. They are reliable. thorough and fast to respond to any and all appointment requests. In the mortgage industry you find yourself against many deadlines, and we have yet to worry about an order we have with Presidio. In fact, they over exceed any expectations I have on what a reasonable turn around time is. I would recommend them over any Pest Management company in the tri-county area! You will not be disappointed.read more
Laura Gush
Laura Gush
10:44 09 Jan 19
Pest control for bedbugs for apartment complex. Have been dealing with bedbugs for about 7/8 months now. Initially heat and chemically "treated" did a few follow up appts and never showed up for the last couple that they said they would. Fewer bedbugs and the duration that they'd be seen after went from upwards of 10 every day down to 1 or 2 bedbugs every 2 weeks to a month (just thought maybe they were single straddlers". Anyway, bedbugs started coming more frequently again and in increasing numbers again, so apt management was notified and Pest control guy came, had an attitude (not to mention, this particular employee seemed always to have an attitude any time he did actually come to do his job) about "why" he was just now hearing about them again after 6 months. And I told him, well, they weren't coming so frequently anymore until now, plus you never showed up for the last couple "follow ups" he looked around and asked "where are you seeing them?" I said, what does that matter, we are seeing them and they need to be treated. Well, he didn't treat anything that day and was "supposed to" come back a couple days later and never showed. So now I have to continuously go to apartment management who are only here 3 days per week for a total of 12 hours (4 hrs each day). Another week passes and apartment management said that "Pest control had come" I said, no they absolutely did not. If they did, they didn't come to my apartment. They also claim the initial heat/chemical treatment doesn't kill the bedbug eggs. That doesn't seem right either. I bet if they had to live with bedbugs they'd treat theirs real quick....Update: they came and were completely professional. Fabulous the last times to treat the bed bugs. Just a shame it couldn't have been treated the first time. Thank you!read more
Anthony Grochowski
Anthony Grochowski
00:37 04 Nov 18
We have been using Presidio for a few years now. From one house to another, 20 miles apart. We switched from using a big brand-name company and couldn't be happier with the results. They are professional, personable and thorough! They speak to us in layman's terms and help us to understand what it is they're doing to help. They give options and let us know exactly what we are getting, no surprises. We have three children and animals and are completely comfortable with the products they use. They've proven to be effective, time after time.read more
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