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norman bed bug dog

In honor of National Dog Day this week, we at Presidio Pest Management thought we would interview Presidio Pest Management’s Owner, Bobby Wilford about three of his most valuable co-workers! These good doggos are some of Presidio’s best employees as well as our most valuable assets. Why? These three hard working pups are trained Bed Bug Dogs and they can be very useful in accurately detecting the presence of bed bugs in your home or business.

Meet the dog pack!

Rebel

Murphy

Norman

Rebel is the dog that started our program. Rebel is now retired after being diagnosed with an autoimmune disease three years ago, Rebel is now enjoying life as the family house pet, but before that Rebel was a hard working pup. Let’s learn more!

Where did Rebel go to “school”?
School is never ending. Initial training was with K9 concepts that is a military dog training program. Ongoing training was with them as well as Pat Curry out of Romulus. Training is never ending, and the dog is never done learning. With repetition becomes consistency.

What is Rebel’s personality like?
He’s a knucklehead. He doesn’t know how big he is. He loves people and would never hurt anyone, but he’s not gentle. He will step on your feet and not think it’s a problem. He will knock a chair over if it’s in his way. He will not give up when trying to communicate or accomplish something. He’s very driven.

How did you start using Bed Bug Dogs?
Rebel came into our family at 1 years old from a breeder that trains working dogs. In training for the first few years we became entertained in the working dog community and met many awesome 3rd party handlers that were very talented. We have been and will continue to refer to this type of work out. People find comfort in a third party, and it is more than a full time job to keep sharp on scent detection. So, we now refer to talented 3rd party handlers who “employ” the rest of the pack, named Murphy and Norman. These trainers are not pest control people- they are dog people. We have had relationships with these people for a while and are the best of the best.

How do the dogs detect the Bed Bugs?
All dogs give some kind of alert. Most handlers train a passive alert which is usually a sit but can be a letdown, a head down, or a point. Active alerts are breaks, scratching, etc. Mainly used in law enforcement.

What are Rebel’s, Murphy’s and Norman’s favorite activities, when not “working”?
They are active and love being instructed. They crave structure and having a task to complete. They love the purpose.

Are some breeds better at detecting bed bugs than others? If so, why?
It’s all about drive. Some breeds are naturally more competitive and driven than others. There are some physical advantages, for example, dogs with long snouts can detect more easily, but any dog can be a great working dog if they have the drive.

Why are bed bug dogs valuable in detecting and treating bed bugs?
They are the most accurate tool in our industry to inspect large areas like dorms, buildings, etc- and have the greatest level of accuracy.

How do they detect bed bugs?
All by scent. The dog and handler work together. Both are equally important.

How accurate are bed bug dogs?
Very accurate. I’d have to put a number on it because there are so many variables. But a well trained, selected, experienced dog with the right handler and commitment I would bet is well above 95%

Can they smell bed bug eggs too?
They can, and are trained to do so by most certified handlers.

What is involved in the certification and/or training of a bed bug dog?
There is no standard for certification, but the industry is getting closer. It’s about passing a working test. There are 3 or 4 highly regarded certification organizations and folks should look for those certifications when hiring.

Can bed bug dogs sniff out any other type of insect infestations?
They can be trained to hunt for almost anything. A drug dog, bomb dog, cadaver dog, bed bug dog, and diabetic response dog are all the same thing…the odor(s) is the only difference.

Is using a bed bug dog cost effective for the customer? If so, why or how so?
In commercial and multi unit, it’s a no-brainer. In residential, it’s not a first line as they’re are a few cost effective first steps but in some scenarios but it has great value…When the potential infestation is early life first few weeks. It’s the absolute best option for residential.

Anything else you want your readers to know about the Bed Bug dogs?
These dogs love to work. They absolutely love it!

Do you suspect a Bed Bug or other Pest Problem in your home or business?  Contact the pros at Presidio Pest Management to schedule a FREE Home Inspection Today! (248) 457-5233

 

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Kelly Wallace
Kelly Wallace
03:16 24 Aug 19
We have a house that a family lived in for a few years. They planned on moving in July and during the course of a few months their grown son moved in prior to their move out. He brought in a mattress at some point that apparently had bed bugs. They moved out in July as planned and we called Presidio before we started a renovation which was at the end of July. We waited for a re-inspection before gutting and remodeling the house. “All good” found a bug 1-2 weeks later right in the process of new floors, carpet, paint, etc. so they came back and did some sort of other treatment. A few days later came back for another re-inspection “all good” today we found another. So here’s the thing; we paid $1,400 for a heat treatment that is supposed to be a guarantee. Why is it that we are still finding bugs after a $1,400 heat treatment and 3 additional visits? Mind you the treatment was at the end of July, it’s now the end of August. This should not still be an issue. I have never written a negative review but I am hoping to help someone else that may consider using this company and would suggest a different company that will actually back their claim because this is no joke and I’m literally disgusted. And if a heat treatment didn’t work I can only imagine what their other forms of treatments are like.read more
Plymouth Crossfit Lower Town
Plymouth Crossfit Lower Town
14:21 22 Aug 19
Presidio did an amazing job for us! Extremely knowledgeable, friendly, punctual, & professional. We couldn't be happier with the service!read more
renee frangedakis
renee frangedakis
19:15 20 Aug 19
Absolutely the most professional company I have ever dealt with! From the first phone call I was at ease during a stressful and trying experience. Numerous companies tried to play on my emotions for their monetary gain. I was ill at ease with all of them. I tried one more phone call and it was to Presidio. Bobby the owner and I had an instant connection and I knew this company was the right fit. Matt came for the initial inspection and the day of the extermination, the owner Bobby was also at my door to introduce himself in person. I was impressed with his personalized service and his professionalism, along with Jay who was in charge of exterminating my home that day. They worked diligently from start to finish and when they left, everything was put back neatly in its place. They were thorough and also helped us out financially. If I could rate them 10 stars I would. Call this company first and foremost. Customer service is their number 1 priority. I can't thank you enough!!!!read more
Heidi Keesling
Heidi Keesling
23:06 16 Aug 19
My parents moved out along with the cats and the vacant house had so many fleas! The owner is amazing. This company is trustworthy with quality service.read more
Cheryl King
Cheryl King
21:27 23 Jul 19
We were very happy with Presidio Pest Management's handling of our hornet's nest. They came out the same day we called and returned a few days later when the issue wasn't completely resolved. They were very professional.read more
Carol Compagnoni
Carol Compagnoni
11:38 21 Jul 19
I have used Presidio for my home and rental property for many years. Excellent service completed by the technicians; timely and friendly. Highly recommend Presidio Pest Control.read more
Maria Gilezan
Maria Gilezan
14:17 24 Jun 19
Scott, and Bob are so GREAT, efficient, EXCELLENT JOB, THEY ARE THERE IN HOURS, AFTER FIST CALL. I'M VERY SATISFIED ..5 STARS ALL THE WAY . THERE GREAT, CALL THEM PLEASE. THANK YOU SO MUCH..read more
Renee A
Renee A
16:14 14 Jun 19
I am honestly so impressed with this company. I really can’t say that for many places anymore. I called the company with a matter that I was panicked about and they were able to assist me very quickly the same day.Scott came to the rescue and his service was amazing. He was a great guy who answered all my questions and did such a thorough job.I will be recommending this company to all my friends and family. Def will be scheduling my annual house sprays with them.Thank you!!!read more
Tamara Kramer
Tamara Kramer
15:12 08 Jun 19
Scott was very friendly and knowledgeable. Took care of business. A super nice guy. We'll see how the treatment for ants works.read more
Amy Keogh
Amy Keogh
22:12 23 May 19
The owner and all of the employees who visited our home were very professional, courteous, and fast! High praises for the hard work they do. Thanks!read more
Mel Hawl
Mel Hawl
22:54 26 Apr 19
Fast service, fair pricing, great communication. Our service was done by Jay. He was great, explained the process clearly and answered all our questions. He was polite and funny. He was good with the kids, made us feel very comfortable and didnt make us feel ashamed at all. I am extremely satisfied with this service.read more
Allie Dennis
Allie Dennis
15:39 23 Apr 19
Great service! Kind, professional, and trustworthy. We got our house sprayed for spiders and ants in the Fall and plan to use them again as Spring rolls around!read more
Larry Binion
Larry Binion
18:43 15 Apr 19
Bobby is Impeccably Excellent! Matt is the Man also! What would I do without Presidio. They are so good they should make a video! With these Guys I would have no hope! To be honest their service is DOPE!. In pest control they are best! Hire them and put your worries to rest!read more
Larry Binion
Larry Binion
18:43 15 Apr 19
Bobby is Impeccably Excellent! Matt is the Man also! What would I do without Presidio. They are so good they should make a video! With these Guys I would have no hope! To be honest their service is DOPE!. In pest control they are best! Hire them and put your worries to rest!read more
N A
N A
13:41 25 Mar 19
Presidio is scheduled to provide service at our home. Thus far Bob has made himself readily available to answer our questions and address our concerns, even after business hours. We genuinely appreciate that. I feel confident that we've chosen a company that will get it right. Looking forward to their visit to our home.read more
Julie Widiker
Julie Widiker
19:39 01 Feb 19
This company is thorough with the complete process. Start to finish. The owner and the employees are incredible! Compassionate, understanding and very knowledgeable. Any questions I have had are answered promptly and efficiently. Our exterminator professional Matt has been courteous, prompt as well as knowledgeable. I highly recommend Presidio!read more
Sara DeNardo
Sara DeNardo
20:17 14 Jan 19
I cannot express how great it is to work with Presidio. They are reliable. thorough and fast to respond to any and all appointment requests. In the mortgage industry you find yourself against many deadlines, and we have yet to worry about an order we have with Presidio. In fact, they over exceed any expectations I have on what a reasonable turn around time is. I would recommend them over any Pest Management company in the tri-county area! You will not be disappointed.read more
Laura Gush
Laura Gush
10:44 09 Jan 19
Pest control for bedbugs for apartment complex. Have been dealing with bedbugs for about 7/8 months now. Initially heat and chemically "treated" did a few follow up appts and never showed up for the last couple that they said they would. Fewer bedbugs and the duration that they'd be seen after went from upwards of 10 every day down to 1 or 2 bedbugs every 2 weeks to a month (just thought maybe they were single straddlers". Anyway, bedbugs started coming more frequently again and in increasing numbers again, so apt management was notified and Pest control guy came, had an attitude (not to mention, this particular employee seemed always to have an attitude any time he did actually come to do his job) about "why" he was just now hearing about them again after 6 months. And I told him, well, they weren't coming so frequently anymore until now, plus you never showed up for the last couple "follow ups" he looked around and asked "where are you seeing them?" I said, what does that matter, we are seeing them and they need to be treated. Well, he didn't treat anything that day and was "supposed to" come back a couple days later and never showed. So now I have to continuously go to apartment management who are only here 3 days per week for a total of 12 hours (4 hrs each day). Another week passes and apartment management said that "Pest control had come" I said, no they absolutely did not. If they did, they didn't come to my apartment. They also claim the initial heat/chemical treatment doesn't kill the bedbug eggs. That doesn't seem right either. I bet if they had to live with bedbugs they'd treat theirs real quick....Update: they came and were completely professional. Fabulous the last times to treat the bed bugs. Just a shame it couldn't have been treated the first time. Thank you!read more
Anthony Grochowski
Anthony Grochowski
00:37 04 Nov 18
We have been using Presidio for a few years now. From one house to another, 20 miles apart. We switched from using a big brand-name company and couldn't be happier with the results. They are professional, personable and thorough! They speak to us in layman's terms and help us to understand what it is they're doing to help. They give options and let us know exactly what we are getting, no surprises. We have three children and animals and are completely comfortable with the products they use. They've proven to be effective, time after time.read more
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