As a colleague in the the pest industry, I was able to talk to Bob regarding some mutual customers. I can certainly say that Bob is customer oriented and maintains a high level of customer care. I would not hesitate to hire Presidio for my own home.
Presidio went above and beyond!! My Aunt is a woman in her 90’s partially disabled and loquacious. I’m so grateful for the care and compassion he treated her home; but especially the compassion he gave to my Aunt. Dear Presidio, I just wanted to inform you that shortly after my Aunt’s apartment was treated she sounded like a different person. That is directly attributed to Bobby who went out of his way to not only treat her apartment but provided her and her care giver with stellar customer service! We discovered bed bugs on Saturday morning, I called Presidio and spoke with Bobby, and he immediately told me what to do until he could arrive Monday morning. My Aunt, myself and her care giver spent the entire weekend anxious and going through a roller coaster of emotions. When Bobby arrived on Monday, he really eased our minds and put our fears to rest. He was patient, kind and knowledgeable. He answered all of my questions with ease even when I was on the verge of tears. He knew exactly how to treat the problem and inspected other units within the complex free of charge. Although he did not find any in her care givers apartment he insisted on treating it to give us peace of mind. At no additional cost!! He also went out of his way to check others homes that visit my Aunt often to ensure that no one brought those awful creatures back while visiting her. Again, did that at no extra cost!! Things went well from the first phone contact with him – Refreshing to feel in good hands from the start! I feel like I have gained a friend out of this experience!! P.S. The bugs are 100% gone.
Great company. Consistently good service and the people are professional and easy to deal with. I highly recommend this company.
8 months ago, my 4 year old had marks on his body and we had no idea where they were coming from. I later found out he had slept in my older sons bed and there were bed bugs there. There were minimal signs but since my son slept in various beds in The house they somehow spread to each room. We called Orkin and they completed a treatment but they were not gone. I then got so frustrated we threw out the bunk bed and sprayed down everything hoping they would be gone. We then saw more signs of them, so I called Presidio, spoke with the manager. From beginning to end expectations were set to do an assessment, they had the K-9 walk through to assess where they w were, and the entire process was amazing. The employees from the manager on down were VERY professional, punctual, and courteous. I fired Orkin for my regular service and they will be my provider going forward for ANY services we may need. NO MORE SIGNS OF ANY BED BUGS SINCE!
I cant say enough about Scott, very personable, reassuring and quick to come out. Thank You Presidio, if you are hiring employees like that, first that shows a lot about the business you run second I will be a forever customer and recommend you. God Bless!
Had bees making a nest under my siding right around my front door. No matter how many times I sprayed the bees were not going away! I called Presidio and a young man came out and sprayed. They said to call if they came back in the next 10 to 12 days and they would return. Fortunately, I did not have to make that call. I am definitely call Presidio for any future needs.
Presidio came highly recommended by a family member. They lived up to the recommendation x 10!!!
Matt and the team were professional, friendly and efficient.
They resolved our bug problem quickly.
Presidio inspected our home the same day we called.
They came out and got the job done the day after!
A week later they came back for final inspection. All looked good.
We were told that Presidio has 1 year warranty and if we have any problems they will be right back out.
If you have a bug issue, Presidio is the company to call!!
Jim is wonderful. Always responds to text/phone calls and helps with any question and concern. Great company!
An outstanding company. We just recently purchased an apartment complex in Lapeer. Had a major cockroach problem. Jim assured us he would have it under control after four treatments. Four weeks later the situation is under control. Thank you for your great service.
They came out and took care of a very bad bedbug infestation and didn’t quit till it was 100% taken care of. I couldn’t be more happy with their job . I recommend to anyone looking for any kind of pest problems these are the guys and gals for the job.
Bob and his team of amazing techs were incredible. They are all professional and very nice individuals. Bob came out for the inspection and explained everything to me, from the problems to the solutions. He was honest and extremely knowledgeable about bed bugs. The day of the treatment the team did a fabulous job in the our home. They really put their knowledge to work. It was awesome because I got to see their equipment and they explained their entire process to me. I hope I never have to work with them again but it was a pleasure to do so! I will highly recommend them to anyone! Thank you guys!!
No one would ever be happy to find bedbugs in their home, but given that we did, we are happy we hired Presidio! I called one of the “big name” companies and left a voicemail, waited two days for a return call, and was told it would be a week before they could come to my house. The next company I called sent me directly to voicemail, too. Presidio’s phone was answered right away, by a real person. From that first call, the Presidio team demonstrated a command of their craft, a high degree of professionalism, and a sicnere concern for our well-being and satisfaction. “It’s not cheap to have your home treated for bed bugs. Presidio’s pricing was very competitive – even less expensive than the “big guy” – and we feel we got value for our dollar. Rebel and Ditto, the bedbug-sniffing dogs, and their handlers were professional and efficient. The technician was polite, knowledgable, well-dressed and respectful of our “stuff.” When we returned later that day, we knew they had moved things around, but they did an amazing job of returning everything to the way it originally was. In contrast, the representative of Company “X” who came to bid on the job untucked bed linens and pushed aside mattresses, then left them like that when he left the room – a bit too creepy for me! You probably won’t chat with your friends about their own bedbug experiences, because most people are too grossed out to admit they ever had them. Consider this testimonial a friendly and honest assessment of Presidio. I hope we never have pest issues again, but if we do, we’ll call Presidio – no question about it!
We had contractors here taking down parts of a wall and ceiling from a roof leak and they discovered ants. I called Presidio and Scott Simmerson came out to spray for us. As the contractors took down more of the ceiling, they unfortunately found more ants and had to stop working. I called Scott again. He suggested that he should be here when the contractors are, so he can see what they see and dust again if needed. I was so impressed that he took the extra time to be here with the contractors and make sure the job was done right. I appreciate the extra effort and will definitely use Presidio again if the need arises. Thank you so much!
Great customer service!!! Awesome employees!!! Highly recommend.
Presidio is an amazing company! I was at my wits’ end when I woke up and found a bedbug on my shirt! It was a Saturday morning – I called Presidio and left a message. They returned my call within two hours, set an initial appointment for Monday morning and a heat treatment the next day. The technician even vacuumed the entire first floor of my house, showing me where the dead bugs were found! You gentlemen are a fabulous team!
We are so happy with the service we received from Presidio Pest Management. Bobby was so knowledgeable, helpful and professional from the first phone call to the treatments. I highly recommend Presidio Pest Management!
Very professional from the first visit, when he took time to inspect the house. The heat treatment went very well, and another treatment was needed (at no cost). Follow-up visits are on time, and the work is fully done. My house is now FREE OF BED BUGS!
Very professional, friendly and informative. Would highly recommend to anyone.
I recommend Presidio for any pest control situation, mine was with bed bugs and I hired other companies and spent lots of money and dealt with the situation for 8 months. Presidio came in and clearly explained their process, executed it with ease and perfection. I’ve never seen service people work so hard. Thank you for solving my problem and saving my sanity, Presidio.
Bobby and his team are the best! He made our bed bug situation feel like it would be taken care of right from the start. He kept us informed throughout the whole process and let us know we could contact him with any questions. Our bed bugs are gone and our trust in his company is priceless.
Bob and his techs were responsive, thorough, professional and most importantly reassuring with knowledge about bed bugs, their behavior and options to tackle the problem. We chose the heat treatment combined with the chemical follow-through. I would use, refer and sing the team’s praises!
I’m very happy with the service I received from Presidio. They were professional, prompt and most importantly they got rid of my bee problem with one treatment. I really appreciate how quickly they were able to get out to my house. I would definitely recommend them.
This company is thorough with the complete process. Start to finish. The owner and the employees are incredible! Compassionate, understanding and very knowledgeable. Any questions I have had are answered promptly and efficiently. Our exterminator professional Matt has been courteous, prompt as well as knowledgeable. I highly recommend Presidio!
We use Presidio Pest Management for all our rental homes because they are the best! They are fast, friendly, and efficient. Jim is a great guy and we highly recommend Presidio.
The apartment complex I work for uses Presidio for all of our pest control needs. They are reliable and effective, and Scott is always helpful!
I would highly recommend Presidio Pest Management to get rid of these unwanted creatures. After my son brought home these bugs from working in a hospital, I thought at first I could handle the problem myself, as I am a cleaning fanatic. I was ABSOLUTELY wrong. I waited a month before calling Presidio and Scott S. came out the same day I called. I choose Presidio first, because of their A+ BBB rating and their great testimonials from previous customers. I cannot express my gratitude enough, for how professional, compassionate and understanding Scott was of my situation. When we first discovered them, I immediately threw out my son’s 6 month old mattress, so Scott was not able to uncover the extent of the infestation. He offered both the heat treatment and the chemical treatment and we opted to try the chemical treatment, because we didn’t think there were that many and they were solely contained in my sons room. Scott was a no pressure salesman who truly cares about his customers and gave me the name of the chemicals that were to be used, so I could research the effects myself, as I was hesitant about spraying chemicals in my son’s room. Scott was very thorough, answered all my questions and came back within the next day, as they began to die off and evaluate the situation. My son has a wood loft bed and this was not an easy task to eliminate them, as the bed provides lots of hiding places. Scott came back several times to treat the bed and always showed up on time, whenever the appointment was set. I have worked with several contractors over the years, and just returning a phone call, let alone showing up is impressive for today’s businesses. Outstanding company! Don’t hesitate, call today.
Great people! Knowledgeable and affordable. As good of an experience you can have with a pest problem lol
I had a flea problem in my home this company answered all my questiions, very professional. Explained in detail what to expect on the treatment process and how and what would happen. Bob was very kind and respectful at our home would definitely recommend this Wow company.
We are pleased with Presidio and their services in helping our family with bed bug extermination. Their management and staff were friendly and willing to answer questions whenever we had them. They were quickly available for inspection and treatment. We recommend Presidio to anybody who faces the battle with these pests.
I’m very happy with your service and the employee that did the job. He was so nice and made sure he explained the process. We feel so much better. Thank you.
My wife and I had one of Presidio’s Service specialists, Scott Simmerson, Come out to our house yesterday. Already today we see a complete difference. Scott came and sprayed to keep out and kill carpenter ants and other bugs. Yesterday we had a big infestation problem and had multiple carpenter ants in our house that we noticed every day and a ton outside. Today we see no ants inside or outside as of yet! Scott was extremely personable and did a fantastic job of explaining what they were doing and made us feel comfortable to reach out to him if we had any questions or problems afterward. I would highly recommend this company and their service specialist, Scott, to anyone who finds them selves with any sort of bug or pest problem!
When dealing with an infestation of bed bugs, finding the right company can be just as frustrating as the problem. However, I am forever grateful for finding Presidio Pest Management for eradicating the problem, and for providing the best service I have ever received from an organization. A close family member of mine had an infestation of bed bugs in September 2016, and she was at a loss on how to go about finding a reputable and reliable company. I searched and researched more than six companies who all had different prices and varying methods. Although, I settled on Presidio, I still did not know if I could rely on them to totally exterminate those bugs. I am delighted to report that Presidio did exactly that! My family is completely free of bed bugs due to Presidio’s diligence, professionalism, and outstanding follow-up service. I give them 10+ for the service and for the care that Bobby Wilford exhibited every time he visited. He took his time in applying the pesticides, and putting everything back in place. All I can say is: If you have pests, you can get rid of them. Just call Presidio and they will get the job done completely.
Bobby and Matt were very professional, thorough and attentive! Finding the root of the problem and taking care of it! Excited to use their services!
Customer service is 5 stars. Prices are reasonable, honest, and quality service.
Excellent, superior service that annihilated my problems instantly! I would recommend Presidio and President Bobby to the Queen Elizabeth if needed!
Imagine waking up one day with a rash on your back and arms, only to find out the bed you lay on is infested with bedbugs. For 8 weeks, I battled the war against bedbugs with over the counter pesticides, only to find no signs of destruction. Countless hours on the internet and trips to hardware stores brought me to a $1200.00 dead end. I was beside myself, I threw out my couch, floor rugs, and bedding. I even pondered burning down my home to regain sanction. I sat down one more time in front of my lap-top, and with a click of the mouse, I came across Bobby from Presidio Pest Control. I called him for the consultation and at that point, I knew I was in good hands. With one visit, the bedbugs met their mortality. Presidio Pest Management won the war and I now sleep bed bug free. THANKS BOBBY!!!
Bobby was great ! He looked all through our home and showed me different areas that could be the source of our problem !! Very professional and nice.
Had a great experience with Presidio. Called them up when I first had an issue and had someone out the next day. Incredibly knowledgable about my issue and overall felt very comfortable having them in my home. Had answers to all of my questions and I felt as if the whole experience was very genuine and not a sales pitch to use their business which I have often found with other companies. Extremely satisfied and issue resolved.