Reviews of Presidio’s Bed Bug Extermination & Pest Control Services
We are happy we hired Presidio!
“No one would ever be happy to find bedbugs in their home, but given that we did, we are happy we hired Presidio! I called one of the "big name" companies and left a voicemail, waited two days for a return call, and was told it would be a week before they could come to my house. The next company I called sent me directly to voicemail, too. Presidio's phone was answered right away, by a real person. From that first call, the Presidio team demonstrated a command of their craft, a high degree of professionalism, and a sicnere concern for our well-being and satisfaction. "It's not cheap to have your home treated for bed bugs. Presidio's pricing was very competitive - even less expensive than the "big guy" - and we feel we got value for our dollar. Rebel and Ditto, the bedbug-sniffing dogs, and their handlers were professional and efficient. The technician was polite, knowledgable, well-dressed and respectful of our "stuff." When we returned later that day, we knew they had moved things around, but they did an amazing job of returning everything to the way it originally was. In contrast, the representative of Company "X" who came to bid on the job untucked bed linens and pushed aside mattresses, then left them like that when he left the room - a bit too creepy for me! You probably won't chat with your friends about their own bedbug experiences, because most people are too grossed out to admit they ever had them. Consider this testimonial a friendly and honest assessment of Presidio. I hope we never have pest issues again, but if we do, we'll call Presidio - no question about it!”
- Christy & Gary Forhan
Reputable & Reliable Company
“When dealing with an infestation of bed bugs, finding the right company can be just as frustrating as the problem. However, I am forever grateful for finding Presidio Pest Management for eradicating the problem, and for providing the best service I have ever received from an organization. A close family member of mine had an infestation of bed bugs in September 2016, and she was at a loss on how to go about finding a reputable and reliable company. I searched and researched more than six companies who all had different prices and varying methods. Although, I settled on Presidio, I still did not know if I could rely on them to totally exterminate those bugs. I am delighted to report that Presidio did exactly that! My family is completely free of bed bugs due to Presidio’s diligence, professionalism, and outstanding follow-up service. I give them 10+ for the service and for the care that Bobby Wilford exhibited every time he visited. He took his time in applying the pesticides, and putting everything back in place. All I can say is: If you have pests, you can get rid of them. Just call Presidio and they will get the job done completely.”
- Carol E.
They are the best!
“We use Presidio Pest Management for all our rental homes because they are the best! They are fast, friendly, and efficient. Jim is a great guy and we highly recommend Presidio.”
- Kim Kozlowski
- Michelle Cray
Reliable and effective
“The apartment complex I work for uses Presidio for all of our pest control needs. They are reliable and effective, and Scott is always helpful!”
- Cassandra Skwirsk
- Caitlin Gallivan
“Jim is wonderful. Always responds to text/phone calls and helps with any question and concern. Great company!”
- Brianna Joker
High Level of Customer Care
“As a colleague in the the pest industry, I was able to talk to Bob regarding some mutual customers. I can certainly say that Bob is customer oriented and maintains a high level of customer care. I would not hesitate to hire Presidio for my own home.”
- Dave Kugler
No More Bed Bugs
“8 months ago, my 4 year old had marks on his body and we had no idea where they were coming from. I later found out he had slept in my older sons bed and there were bed bugs there. There were minimal signs but since my son slept in various beds in The house they somehow spread to each room. We called Orkin and they completed a treatment but they were not gone. I then got so frustrated we threw out the bunk bed and sprayed down everything hoping they would be gone. We then saw more signs of them, so I called Presidio, spoke with the manager. From beginning to end expectations were set to do an assessment, they had the K-9 walk through to assess where they w were, and the entire process was amazing. The employees from the manager on down were VERY professional, punctual, and courteous. I fired Orkin for my regular service and they will be my provider going forward for ANY services we may need. NO MORE SIGNS OF ANY BED BUGS SINCE!”
- Lakisha Jackson
“I'm very happy with the service I received from Presidio. They were professional, prompt and most importantly they got rid of my bee problem with one treatment. I really appreciate how quickly they were able to get out to my house. I would definitely recommend them.”
- Shannon Lynn
“An outstanding company. We just recently purchased an apartment complex in Lapeer. Had a major cockroach problem. Jim assured us he would have it under control after four treatments. Four weeks later the situation is under control. Thank you for your great service.”
- Tim Green
Knowledgeable, Helpful, and Professional
“We are so happy with the service we received from Presidio Pest Management. Bobby was so knowledgeable, helpful and professional from the first phone call to the treatments. I highly recommend Presidio Pest Management!”
- Karla L
“Happy Customer!! Presidio went above and beyond!! My Aunt is a woman in her 90's partially disabled and loquacious. I'm so grateful for the care and compassion he treated her home; but especially the compassion he gave to my Aunt. Dear Presidio, I just wanted to inform you that shortly after my Aunt's apartment was treated she sounded like a different person. That is directly attributed to Bobby who went out of his way to not only treat her apartment but provided her and her care giver with stellar customer service! We discovered bed bugs on Saturday morning, I called Presidio and spoke with Bobby, and he immediately told me what to do until he could arrive Monday morning. My Aunt, myself and her care giver spent the entire weekend anxious and going through a roller coaster of emotions. When Bobby arrived on Monday, he really eased our minds and put our fears to rest. He was patient, kind and knowledgeable. He answered all of my questions with ease even when I was on the verge of tears. He knew exactly how to treat the problem and inspected other units within the complex free of charge. Although he did not find any in her care givers apartment he insisted on treating it to give us peace of mind. At no additional cost!! He also went out of his way to check others homes that visit my Aunt often to ensure that no one brought those awful creatures back while visiting her. Again, did that at no extra cost!! Things went well from the first phone contact with him - Refreshing to feel in good hands from the start! I feel like I have gained a friend out of this experience!! P.S. The bugs are 100% gone.”
- Tricia P.
Customer Service is 5 Stars
“Customer service is 5 stars. Prices are reasonable, honest, and quality service.”
- Jessica P.
“very professional from the first visit, when he took time to inspect the house. The heat treatment went very well, and another treatment was needed (at no cost). Follow-up visits are on time, and the work is fully done. My house is now FREE OF BED BUGS!”
Ecstatic About Results
“Presidio is an amazing company! I was at my wits' end when I woke up and found a bedbug on my shirt! It was a Saturday morning – I called Presidio and left a message. They returned my call within two hours, set an initial appointment for Monday morning and a heat treatment the next day. The technician even vacuumed the entire first floor of my house, showing me where the dead bugs were found! You gentlemen are a fabulous team!”
- T. Smith
The war against bedbugs.
“Imagine waking up one day with a rash on your back and arms, only to find out the bed you lay on is infested with bedbugs. For 8 weeks, I battled the war against bedbugs with over the counter pesticides, only to find no signs of destruction. Countless hours on the internet and trips to hardware stores brought me to a $1200.00 dead end. I was beside myself, I threw out my couch, floor rugs, and bedding. I even pondered burning down my home to regain sanction. I sat down one more time in front of my lap-top, and with a click of the mouse, I came across Bobby from Presidio Pest Control. I called him for the consultation and at that point, I knew I was in good hands. With one visit, the bedbugs met their mortality. Presidio Pest Management won the war and I now sleep bed bug free. THANKS BOBBY!!!”
- J. Davis
Extremely Easy & Knowledgeable
“Had a great experience with Presidio. Called them up when I first had an issue and had someone out the next day. Incredibly knowledgable about my issue and overall felt very comfortable having them in my home. Had answers to all of my questions and I felt as if the whole experience was very genuine and not a sales pitch to use their business which I have often found with other companies. Extremely satisfied and issue resolved.”
- Sam S.
Responsive, Thorough, Professional, Knowledgeable
“Bob and his techs were responsive, thorough, professional and most importantly reassuring with knowledge about bed bugs, their behavior and options to tackle the problem. We chose the heat treatment combined with the chemical follow-through. I would use, refer and sing the team’s praises!”
- Debbie Langer
Explained the Process
“I’m very happy with your service and the employee that did the job. He was so nice and made sure he explained the process. We feel so much better. Thank you.”
- Norma Williams
Our Trust in His Company is Priceless
“Bob and his team are the best! He made our bed bug situation feel like it would be taken care of right from the start. He kept us informed throughout the whole process and let us know we could contact him with any questions. Our bed bugs are gone and our trust in his company is priceless.”
- Angelique Finch
“Great customer service!!! Awesome employees!!! Highly recommend.”
- Denise D.
Professional & Thorough
“Bobby and Matt were very professional, thorough and attentive! Finding the root of the problem and taking care of it! Excited to use their services!”
- Jennifer K.
“Excellent, superior service that annihilated my problems instantly! I would recommend Presidio and President Bobby to the Queen Elizabeth if needed!”
- Larry B
“I had a flea problem in my home this company answered all my questiions, very professional. Explained in detail what to expect on the treatment process and how and what would happen. Bob was very kind and respectful at our home would definitely recommend this Wow company.”
- Deanna C.
Professional and Nice
“Bobby was great ! He looked all through our home and showed me different areas that could be the source of our problem !! Very professional and nice.”
- Sherry C