Bob and his team of amazing techs were incredible. They are all professional and very nice individuals. Bob came out for the inspection and explained everything to me, from the problems to the solutions. He was honest and extremely knowledgeable about bed bugs. The day of the treatment the team did a fabulous job in the our home. They really put their knowledge to work. It was awesome because I got to see their equipment and they explained their entire process to me. I hope I never have to work with them again but it was a pleasure to do so! I will highly recommend them to anyone! Thank you guys!!